Accessibility Services

The Raleigh Convention Center is an ADA-Compliant Facility.

For more information on the Convention Center’s Services, please visit: http://www.raleighconvention.com/accessibility

Info & Disability Assistance Booth

The Info & Disability Assistance Booth is located outside the registration area. We’re happy to help any attendee that requires assistance information regarding accessibility.

The Raleigh Convention Center does not have wheelchairs available for rent, but you are welcome to bring your own or rent from a third party.

To rent a wheelchair or scooter for Raleigh Supercon, please CLICK HERE to reserve and rent a mobility device.

  • Restrooms are available in main lobby, ballroom lobby, south lobby, and mezzanine
  • Family and gender neutral restrooms are also available in the main lobby, ballroom lobby, and mezzanine
  • Faucet controls automatically start through sensors

Please click here to view placement of facility restrooms and elevators per facility level.

Requests for an interpreter must be made two weeks before Raleigh Supercon in order to be accommodated. Requests must be sent by email to raleigh@superconventions.com

Live animals are prohibited in the conference venue without proper written permission. Service animals may accompany a person with a disability in the venue, however this does not include emotional support animals, therapy animals, or companion animals. We ask you to have a certification license for your service animal.

All service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls. All service animals must be housebroken and should have legally required vaccinations.

Attendees requiring the assistance from a service animal may pick up a Fast Pass Button at the Info & Disability Booth that will allow them access to the Fast Lane in the Autograph and Photo Ops area of the convention.

You assume complete responsibility for your animal while at Raleigh Supercon. Anyone bringing an animal will be responsible for and liable for any damages or injury caused by the animal.

While it is not necessary, we encourage guests with assistive animals to contact facility management (919) 995-8500 in advance of the event in order to most appropriately accommodate the needs of the guest and their animal.

Those requiring assistance from their PCA may request a complimentary companion day pass at the info & disability booth. This pass grants the PCA access to the event as well as a Fast Lane Badge for Autographs and Photo Ops in the celebrity area.