Accessibility Services

Raleigh Supercon is being held July 25-28, 2019 at the Raleigh Convention Center, and the following describes accessibility for the facility.

The Americans with Disabilities Act (ADA) was enacted to ensure that persons with disabilities are afforded the same opportunities to participate in American society as all persons. The Raleigh Convention Center is an ADA-compliant facility. We have strived to make the Center highly accessible according to the spirit and intent of ADA. Accommodations for persons with disabilities include Braille signage, restrooms and designated parking.

Accessible Parking: first level of each parking deck and near elevators on upper levels (varies by deck). Visit this Interactive Downtown Parking Map at GoDowntownRaleigh.com

Passenger drop-off and loading zone location on South Salisbury Street in the front of the Center.

ADA Drop Off – Raleigh Convention Center

Accessible access:

  • Front facility doors off South Salisbury Street (accessible daily)
  • Corner, Salisbury/Lenoir Street entrance (access based on event)
  • Corner, Cabarrus/McDowell Street entrance (access based on event)
  • The Raleigh Convention Center welcomes guests with disabilities and their assistive animals.

While it is not necessary, we encourage guests with assistive animals to contact facility management (919) 995-8500 in advance of the event in order to most appropriately accommodate the needs of the guest and their animal.

Restrooms:

  • Restrooms are available in main lobby, ballroom lobby, south lobby, and mezzanine
  • Family and gender neutral restrooms are also available in the main lobby, ballroom lobby, and mezzanine
  • Faucet controls automatically start through sensors

Please click here to view placement of facility restrooms and elevators per facility level.

Wheelchairs:

The Raleigh Convention Center does not have wheelchairs available for rent, but you are welcome to bring your own.

Hearing Impaired:

Requests for an interpreter must be made two weeks before Raleigh Supercon, by July 12th, 2018, in order to be accommodated. Requests must be sent by email to raleigh@superconventions.com

Animals:

Animals:
Live animals are prohibited in the conference venue without proper written permission. Service animals may accompany a person with a disability in the venue, however this does not include emotional support animals, therapy animals, or companion animals. We ask you to have a certification license for your service animal.

All service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls. All service animals must be housebroken and should have legally required vaccinations.

You assume complete responsibility for your animal while at Raleigh Supercon. Anyone bringing an animal will be responsible for and liable for any damages or injury caused by the animal.

Other:

Fire alarms – emergency warning systems are equipped with both audible and visual strobe alarms.

Please contact the Raleigh Convention Center with questions, or for more explicit information about the Center’s layout and structure.